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Frequently Asked Questions

What people ask most often about our pieces, delivery, and returns. If your question is not here, call 703-824-0505 and we will answer it directly.

About the pieces

Are your pieces genuine antiques?

Yes. Each piece is found, restored, and documented by year, maker, and origin, so you receive an object with its history on record rather than a project.

What condition can I expect a piece to arrive in?

Pieces are carefully restored for everyday use while preserving their original character and value. Patina, proportions, and the marks of age are kept deliberately — they are what make each piece distinct.

Is your inventory one of a kind?

It is. The inventory is one of a kind and rotates as pieces are found, restored, and placed, so a piece you are considering may not be available indefinitely.

Buying and delivery

Can you deliver large or oversized furniture?

Yes. For a quote on large or oversized pieces, please contact us before ordering so we can arrange the right handling. Call 703-824-0505 or email info@floydandhamilton.com.

Can I ask about a specific piece before buying?

Please do. We are happy to talk through condition, dimensions, provenance, and placement for any piece in the collection. Call 703-824-0505 or email info@floydandhamilton.com.

Returns

What if a piece arrives not as described?

Contact us and we will put it right. Call 703-824-0505 or email info@floydandhamilton.com. Full details are on our Returns Policy page.

Still need an answer? Call 703-824-0505 or email info@floydandhamilton.com. Full terms are on our Shipping, Returns, Privacy, and Terms pages.

Still Looking

Talk to us about a piece

We are happy to answer questions about condition, provenance, and placement before you buy.